1 hour ticket response
PegasusforHosting’s team of technicians is committed to delivering fast answers to each of your questions. We’ll review your customer support ticket the minute it is received and will respond back to you with a solution to your problem within maximum 60 minutes after the helpdesk ticket submission. Actually, our average support ticket response time is 20 minutes.
A Top–Class Client Support Service
Each member of our tech support staff has lots of years of experience in the Linux shared hosting realm and the majority of them have been with us for at least 5 years. They are all ready to answer all your questions in the most professional way possible.
An Intuitive Help Section
In the Web Control Panel you’ll find an easy–to–navigate Help section where you can find quick tips on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. database, see more hints in the web hosting account administration articles or watch our how–to video tutorials.