Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is trained to efficiently take care of all Linux shared hosting users’ problems and guidance questions. Through our ticket system, you are able to fill in your issue and a support crew representative is going to get back to you in only max 60 minutes. Basically, practice proves that the usual resolution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a group of capable employees who are prepared to react to your question straight away. You can easily get in touch with the technical support staff by launching a help support ticket from your Web Control Panel or by posting us an email message. On working days, you can also contact us on the phone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • PegasusforHosting’s Control Panel provides a comprehensive know–how base that’s built–into all areas. In each area, you will find a Help control key that will load for you a list of step–by–step tutorials on how to apply a selected feature or perform a particular action. Also, we have made short training videos to make sure you get a better idea of the Control Panel’s interface.